Order Information

Item #1

Reason for Return

Denimrack wants you to be completely satisfied with your purchase. Returns are accepted within 21 days from receipt of items that HAVE NOT BEEN WORN, ALTERED, OR WASHED, and with all original tags attached.


  • NON-SALE MERCHANDISE may be returned within 21 days from receipt of item.
  • SALE MERCHANDISE may be returned for a store credit only and must be returned within 21 days. (NOTE: A SALE Item is a discount 30% or less)
  • CLEARANCE MERCHANDISE is NON-REFUNDABLE. (NOTE: CLEARANCE merchandise is a discount greater than 30%).

To make a return, fill out our online return form and submit

Please be sure to fill out all of the information on the return form. After your return request is received and processed, you will receive a pre-paid return shipping label that will be sent to you via e-mail. Denimrack will refund the full purchase price of the jeans once the item has been received and inspected at our fulfillment center.

Please send all returns to:
19 Congress St
Portsmouth NH 03801

Please use original box and wrapping the product arrived in, if in acceptable condition.

Denimrack will refund the full purchase price of the jeans and all shipping charges:

  • If the wrong item was shipped to you
  • A defective product was shipped to you
  • All claims of problem orders must be made within 5 days of receipt.

Exchange Policy

In the event you need to make an exchange for a different size, simply place a new order for the correct size and return the other one. This will speed the process of getting you the correct size by not waiting for the return to process before your correct size is on it's way to you.

When do I get my credit

Once your package has been received at denimrack.com, your refund will be processed in the original form of payment within five business days. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from denimrack.com.

Sign up now for our "Exclusive Weekly Email Specials and Promotions...."

We will also keep you up on "New Arrivals from your Favorite Designers..."

Your Email Is Safe With Us... We Do Not Sell Your Email to Any Third Parties

What's in your rack

The Story: Just Denim

Denimrack is the first all denim site built solely for the denim industry. Denimrack was developed by a group of individuals that have spent the last 15 years in the fashion industry and focused strictly on denim.

We hope you enjoy the very intuitive and user-friendly nature of our site and the ability to see our styles as realistically as possible without actually being there.

The Dressing Room

The Dressing Room feature is the first of its kind in that it allows you to do multiple style comparisons from the same screen. If you see a style that you like, simply add it to your dressing room. You can add as many styles from as many different companies as you choose.

When you are ready just go to your dressing room and do a jean by jean comparison of all your favorite styles. You can narrow your selection by removing a style that you are no longer interested in.

This is a very cool feature so enjoy!!!


Check out all of our sale jeans! You’ll find something from all of your favorite designers.

What's New

Denimrack is your destination for Miss Me Jeans! Email our stylist today— stylist@denimrack.com— with questions about everything denim. Shop on denim lovers!:)

denimrack.com ©2017 Copyright 2017, JNK LLC All Rights Reserved.